Initial Disclosure

Initial Disclosure Document: Credit-Broking Services

1. The Financial Conduct Authority (FCA)

The FCA is an independent watchdog that regulates financial services. Use this information to
decide if our services are right for you.

2. Whose products do we offer?

Solace Cars Ltd is a credit-broker not a lender.
We can introduce you to a limited number of finance providers and a limited number of financial
products to assist with your purchase of a motor vehicle.

3. Which service will we provide you with?

We will provide you with information to assist with your funding decision on:
Hire Purchase and Personal Contract Purchase. All finance is subject to status. Terms and
conditions apply.
Whilst we believe that our finance terms are competitive, we offer no guarantee that the APR
offered to you is the most competitive in the open market. Please make your own enquiries in
this regard.

4. What will you have to pay us for our services?

We do not charge you any fees for our credit-broking services.
We typically receive a commission from the lender for arranging finance for you (a fixed amount or
a percentage of the amount borrowed). The APR offered to you by the lender is not affected in any
way by any commission payment or other remuneration that we may receive, but more favorable
finance terms may be available to you from alternative lenders.
For further information on commission arrangements, please read our Commission Disclosure
Statement. A copy is available on our website

5. Who regulates us?

Solace Cars Ltd is authorised and regulated by the Financial Conduct Authority. Our Firm
Reference Number is 1019576.
You can check this by contacting the FCA by telephone on 0800 111 6768 or by visiting the
FCA’s website https://www.fca.fca.org.uk/firms/financial-services-register.

Our permitted business is offering credit-broking services for the purchase of motor vehicles.

6. What to do if you have a complaint?

If you wish to make a complaint please contact us:

In writing

2 Electric Parade, Seven Kings Road, Ilford, United Kingdom, IG3 8BY.

By phone

07394444423

.
If we cannot settle your complaint, you may be entitled to refer it to the Financial Ombudsman
Service www.financial-ombudsman.org.uk.

7. Are we covered by the Financial

Services Compensation Scheme (“FSCS”)
Please note that our credit broking activities are not covered by the FSCS.

8. Data protection

We will use your data in accordance with our Privacy Notice which is available on our
website. A copy of the Privacy Notice is also available upon request.